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Focalcube for transport and logistics

Focalcube for transport and logistics

Solutions for companies in goods management

Focalcube is developed and operated by Medos AB. We are specialists in quality management and operational excellence. Focalcube is a cloud solution for companies seeking a dynamic management system.

The tools in Focalcube are also an excellent fit for ISO 28001.

Improved profitability

Focalcube has been developed to provide you, as customers, with the best possible tools for quality development. Everything from management and planning to follow-up is made easier with Focalcube.

We help you use structure and organization as a catalyst for efficiency and competitiveness!

Focalcube verktyg för kvalitetsutveckling

Increased competitiveness

Focalcube has been developed to provide you with the best possible tools for quality development. Everything from management and planning to follow-up is made easier with Focalcube.

Visual processes

With Focalcube Processes, you can design your own process diagrams, describe your processes, publish documents, and manage tickets in a natural and clear way. Everyone in your organization knows the applicable policies and where all documentation is located.

Powerful document control

With Focalcube, you manage your documents directly in the cloud. Access control, version management, electronic signatures, full-text search, automated numbering, metadata linking, and much more ensure your documentation is well-organized.

Electronic signatures and traceability

All important decisions are signed electronically. Document history is maintained automatically, and everything can be traced afterward.

Continuous improvements

Focalcube makes ticket management accessible to everyone. Problems and changes can be raised and prioritized immediately, ensuring nothing is forgotten. As a quality manager, you can easily search for information and analyze trends.

Track competence

With Focalcube Training, arranging training sessions and following up with engaging quizzes is straightforward. Naturally, this integrates with the system’s "read-and-understood" functionality.

Organized asset management

Focalcube Assets keeps all types of assets, such as vehicles, machines, and IT systems, organized. Service intervals and service reports are managed directly within the system.

One system for all tickets

Focalcube allows you to manage all types of tickets, such as transport damages, internal deviations, complaints, workplace accidents, and environmental deviations, in the cloud.

You can fully configure how the system is organized. Assign ticket owners so that nothing falls through the cracks. All tickets in one place — structured and organized!

Everyone can participate

Focalcube makes it easy for everyone to contribute information — even external partners, customers, and suppliers. Advanced features for subscriptions, comment threads, and a personal to-do list make it simple for everyone to understand what is expected of them.


Access control
Access control

Users can easily be divided into groups to restrict access to items. Powerful configuration options make the work straightforward and transparent for those responsible for the management system. Access control in advanced modules, such as Focalcube Products, is naturally based on the information hierarchy that is established.

Comments
Comments

Each ticket includes a separate discussion thread, making it easy for colleagues, partners, and suppliers to comment ongoing matters.

Document management
Document management

For each ticket, you can upload and version-control attachments. Images, documents, and other supporting documentation are stored where they belong – within the ticket.

Export of tickets
Export of tickets

A ticket can easily be exported to Word format based on your custom document template. The ticket list can also be effortlessly exported to Excel for analysis and summaries.

Follow-up
Follow-up

Focalcube provides quick access to graphical summaries of, for example, tickets. Analyze the information from different angles to improve your operations based on trends and problem areas. You can also create automated KPIs in Focalcube Follow-Up.

Fulfils ISO requirements
Fulfils ISO requirements

Many of our customers are ISO-certified in quality and environmental management. Focalcube offers features that significantly simplify the certification process.

Full text search
Full text search

All objects in Focalcube are indexed by an advanced search engine, making it easy to find exactly the information you need.

Full traceability
Full traceability

All changes are logged with a complete history. The history enables restoring information and tracking changes during audits and inspections.

Focalcube naturally keeps track of all old document revisions. As an administrator, you can also prevent your users from accessing outdated revisions.

Integrated with other modules
Integrated with other modules

Tickets are a central part of Focalcube's other modules. Customer complaints, supplier issues, service tickets, and audit deviations are directly linked to their respective modules where they belong.

Portal for partners
Portal for partners

External parties can be invited to their own workspace, where they can continuously create tickets, participate in comment threads, and upload related information.

Powerful lists
Powerful lists

All lists are easy to overview and configure. Free-text search and advanced filters make it easy to find the right item. It's also simple to prepare a list of items to go through during, for example, a meeting. Additionally, all lists can easily be exported to Excel or PDF.

Reminders
Reminders

When ownership of an item is assigned to an employee, an automatic notification is sent. Ongoing reminders are issued for key events – for example, when a supplier needs to be evaluated, an external audit is approaching, a KPI value needs to be reported, or when a ticket changes status.

Smart linking
Smart linking

Focalcube's other modules are closely integrated with Focalcube Documents. This allows you to link, for example, a ticket or a meeting to a document. The documen — whose access is primarily controlled by the document collection's access settings — then also becomes available to users who have access to the linked objects.

Subscriptions
Subscriptions

Each user can configure their own subscriptions. When new tickets are created, notifications are sent to the relevant users. Naturally, owners and other stakeholders are informed when tickets are updated.

Team inbox
Team inbox

Focalcube can be connected to the team's inbox for incoming support. Incoming messages can easily be converted into new tickets. Ongoing email communication with the customer is managed directly from the ticket. Each employee can set up a personal email signature.

To-do list
To-do list

Too many tasks coming from all directions? Struggling to keep track of priorities? In Focalcube, all activities are gathered into a unified personal To-Do list. The system prompts you with reminders and helps you prioritize.

Work in multiple time zones
Work in multiple time zones

Users can easily set their time zone. All timestamps in the system are automatically adjusted to the personal time zone.