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Foclacube for the industry sector

Focalcube for industry

Solutions for industrial manufacturing

As an industrial company, establishing efficient processes while ensuring compliance and competitiveness is a significant challenge.

Focalcube helps you lead, manage, monitor, and improve your operations with a dynamic management system.

Clarity in process management

Focalcube makes it simple to build a hierarchical system of processes to manage the entire organization. Clickable process diagrams, clear process descriptions with quick links, easy access to document templates, and user-friendly search functions make it both straightforward and enjoyable to create an electronic management system in a complex industrial context.

Tracking internal training

Processes and governance are of little value if you cannot ensure that your staff receives and absorbs the necessary information. Focalcube’s "read-and-understood" functionality and the Focalcube Training module simplify competency development and change management.

Simplified maintenance and calibration

Focalcube Assets is an inventory system where you manage equipment, machinery, vehicles, calibrated measuring instruments, and other assets requiring regular maintenance. Create activity plans, receive reminders, and register documents such as calibration protocols, service reports, and certificates.

One system for all issues

With Focalcube, you can manage all types of tickets, including customer complaints, claims, change orders, internal process deviations, and environmental deviations. You can fully configure how the system is organized. Assign ticket owners so that nothing falls through the cracks. All tickets in one place—organized and efficient!

Manage internal audits

With Focalcube Audits, you can easily plan and conduct internal audits, environmental rounds, and inspections. Naturally, improvement suggestions and deviations are handled directly in Focalcube Tickets.

Collaborate with customers, partners and suppliers

Focalcube makes it easy for everyone to create tickets and contribute information—even external partners, customers, and suppliers. Advanced features for subscriptions, comment threads, and a personal to-do list ensure that everyone understands what is expected of them.

Access control
Access control

Users can easily be divided into groups to restrict access to items. Powerful configuration options make the work straightforward and transparent for those responsible for the management system. Access control in advanced modules, such as Focalcube Products, is naturally based on the information hierarchy that is established.

Comments
Comments

Each ticket includes a separate discussion thread, making it easy for colleagues, partners, and suppliers to comment ongoing matters.

Document management
Document management

For each ticket, you can upload and version-control attachments. Images, documents, and other supporting documentation are stored where they belong – within the ticket.

Export of tickets
Export of tickets

A ticket can easily be exported to Word format based on your custom document template. The ticket list can also be effortlessly exported to Excel for analysis and summaries.

Follow-up
Follow-up

Focalcube provides quick access to graphical summaries of, for example, tickets. Analyze the information from different angles to improve your operations based on trends and problem areas. You can also create automated KPIs in Focalcube Follow-Up.

Fulfils ISO requirements
Fulfils ISO requirements

Many of our customers are ISO-certified in quality and environmental management. Focalcube offers features that significantly simplify the certification process.

Full text search
Full text search

All objects in Focalcube are indexed by an advanced search engine, making it easy to find exactly the information you need.

Full traceability
Full traceability

All changes are logged with a complete history. The history enables restoring information and tracking changes during audits and inspections.

Focalcube naturally keeps track of all old document revisions. As an administrator, you can also prevent your users from accessing outdated revisions.

Integrated with other modules
Integrated with other modules

Tickets are a central part of Focalcube's other modules. Customer complaints, supplier issues, service tickets, and audit deviations are directly linked to their respective modules where they belong.

Portal for partners
Portal for partners

External parties can be invited to their own workspace, where they can continuously create tickets, participate in comment threads, and upload related information.

Powerful lists
Powerful lists

All lists are easy to overview and configure. Free-text search and advanced filters make it easy to find the right item. It's also simple to prepare a list of items to go through during, for example, a meeting. Additionally, all lists can easily be exported to Excel or PDF.

Reminders
Reminders

When ownership of an item is assigned to an employee, an automatic notification is sent. Ongoing reminders are issued for key events – for example, when a supplier needs to be evaluated, an external audit is approaching, a KPI value needs to be reported, or when a ticket changes status.

Smart linking
Smart linking

Focalcube's other modules are closely integrated with Focalcube Documents. This allows you to link, for example, a ticket or a meeting to a document. The documen — whose access is primarily controlled by the document collection's access settings — then also becomes available to users who have access to the linked objects.

Subscriptions
Subscriptions

Each user can configure their own subscriptions. When new tickets are created, notifications are sent to the relevant users. Naturally, owners and other stakeholders are informed when tickets are updated.

Team inbox
Team inbox

Focalcube can be connected to the team's inbox for incoming support. Incoming messages can easily be converted into new tickets. Ongoing email communication with the customer is managed directly from the ticket. Each employee can set up a personal email signature.

To-do list
To-do list

Too many tasks coming from all directions? Struggling to keep track of priorities? In Focalcube, all activities are gathered into a unified personal To-Do list. The system prompts you with reminders and helps you prioritize.

Work in multiple time zones
Work in multiple time zones

Users can easily set their time zone. All timestamps in the system are automatically adjusted to the personal time zone.